Practice Management

Learn how to train and manage staff, prepare your practice and communicate with patients.

Face Covering Exemption Medical Certification Form

Employers should develop an accommodation policy for any worker who meets one of the exemptions from wearing a face covering. If a worker who would otherwise be required to wear a face covering because of frequent contact with others cannot wear one due to a medical condition, they should be provided with a non-restrictive alternative, such as a face shield with a drape attached to the bottom edge, if feasible, and if the medical condition permits it.

Employers may provide this form to an employee to obtain medical certification from their health care provider supporting their request for an accommodation.

Travel and other Conduct Away from the Workplace During the Covid-19 Pandemic Policy

State laws restrict employers from regulating where employees can go on vacation, but practice owners can develop a travel policy that includes a pre-travel inquiry and post-travel quarantine that could help protect patients and staff from potential exposure. Once developed, employers should distribute the policy to each employee and retain a signature acknowledgement from each employee. As a best practice, the policy should be universally applied to all employees of the practice.  

Back to Practice Staff Training

Step-by-step guide to help you prepare for and facilitate a formal training session with your team to get ready for safely welcoming patients back to your practice.

Staging the Dental Practice

Checklist and diagram for staging the dental practice for physical distancing and safe patient flow.

Scheduling Patients

Lists of precautions needed when scheduling patients during COVID-19.

Managing Your Dental Office Team

Tips and considerations for preparing your team to return to practice.

Employee Wages

Guidance on employee pay in accordance with wage and hour laws, including wages owed if an employee has an elevated temperature per practice policy.

Marketing and Communications

Tips for marketing and communicating to patients before opening.

Supply Checklist

Checklist to ensure you have the supplies necessary to practice safely.

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